I want to clearly express how truly grateful I am to you, Patty, as well as Dave and Bruce and his team for working with me, through each and every step of the process, and helping me to finally accomplish all the work that was needed to be done in my house.
In case you didn't know, OMS was the first company I contacted regarding mold remediation and because of the incredible customer service I received from you, Patty, and from Dave, I did not look any further. The customer service you both provided as well as the attention to detail consistently exceeded all my expectations. Plus you both answered all my questions multiple times with sincere patience! The same can be said of Bruce and his team who actually took care of the gutting of the entire basement as well as the mold remediation. When I met Bruce for the first time, my decision was once again confirmed that I had chosen the best company to do the work. It is very rare to find a company that provides a continuously high standard of customer service throughout the entire process, yet that is what I found with OMS!
OMS is truly the only company that I would ever hire to work with to solve any mold issues in the house as well as for all the other services they provide such as gutting basements and cleaning out compromised spaces. The customer service is outstanding and the jobs completed are spectacular! There is only true relief and sheer gratitude that the whole process is completed with such efficiency and professionalism. OMS even offers a 10-year guarantee on the work provided as well as a 10-year manufacturer warranty on all the products used. There is simply no reason to hire any other company to do this work. I can now move on with getting my house restored to its original glory. I am so thankful that OMS was a huge part of that process.
With sincerest thanks,
There was nothing too big or too little that they wouldn’t do for me.
Unfortunately, when I bought my home the previous residents were negligent in divulging information about the house. I moved in in May and shortly after the basement flooded. In cleaning up that mess we found black mould in the ceiling from a previous leak.
I found Ontario Mould Specialists online and after reviewing their site and their long list of certifications I gave them a call. The receptionist was just adorable and the owner got back to me right away.
The owner Chris really cared about my issue and he found the problem right away. He totally, absolutely, 100% knew what he was doing. I felt so confident in him I didn’t seek out any other specialists. While working on the cleanup they found asbestos but they weren’t the least bit bothered, they knew how to remove it for me safely.
They sealed the basement up, came in and removed the rotten drywall and insulation and then came in with liquid nitrogen and blasted the mould. There was nothing too big or too little that they wouldn’t do for me. I would recommend them without a doubt.
I can’t praise them enough! I’ve even contacted Mike Holmes about them suggesting he do a feature about mould removal with them.
Thank you so much for getting to our home quickly to deal with the mould. It is greatly, greatly appreciated.
The staff that came to our home to do the mould remediation work as well as the air quality testing were friendly, knowledgeable, helpful and willing to answer my many, many questions. Another word I would use to describe them and my experience of your company’s work is “awesome”!!
I want you to know that as a result of the work done, I can now safely breathe throughout our entire home and my health is improving as a result. I will definitely tell others about Ontario Mould Specialists.
I can now safely breathe throughout our entire home.
The two gentlemen that came were wonderful. Thank you.
Thank you. It was a pleasure doing business with you.
Special thanks to all involved and the great care they took doing the job. It is a great feeling to have our home back. We have been busy putting it back together. This is the better side. Special thanks to all.
The workmen were awesome. Very diligent and thorough. We are very appreciative of how they completed the work and how they reassured us of the processes. Thank you.
Thank you for all of your help throughout this long process! My kudos to the guys at the site yesterday too. They were punctual, professional, and helpful!
Thank you Ontario Mould, Chris, Eva, Patty and Inspector Tracey sincerely for working with me to treat the trailer.